Student Lifecycle CRM | Higher Education CRM Software

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Know your student

Get a real-time 360 view of the Applicant, Student, or Alum on a single, powerful dashboard with status, progress, engagement metrics, communication history, and centralized notes, through every phase of the student journey.

e2s Recruit

Enrollment CRM

Recruit more with e2s, a powerful Marketing and Admissions CRM. Capture inquiries from all sources, do outreach via automated persona-based campaigns, conduct events, process applications, and much more. Empower applicants with a full-featured mobile app. Streamline the whole “contact to inquiry to application to enrollment” process.

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e2s Retain

Success CRM

Raise the bar on student service and engagement: confidential student cases, ‘at- risk’ students, real-time 360 Student View, centralized notes, student referrals, events, communities, mentoring, and much more. Empower students with powerful self-reporting tools and self-scheduled appointments via their mobile app and portal.

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e2s Connect

Alumni CRM

Nurture life-long relationships with alumni and make them central to student wellbeing. Facilitate alumni events, mentoring students, job posts, donations, pledges, and much more. Through our feature-rich alumni mobile app, they could connect to the advancement office, peer communities, and be influencers to students.

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Student-Institution connect via Mobile App and Portal

Applicants, Students and Alumni have a robust set of service and engagement touchpoints through a holistic, full-featured, college-branded Mobile App and Portal. Streamline staff workdays through a powerful Staff Portal. Some sample features:

Service Desk

Students “ask a question” or raise an issue and the campus staff respond, track and obtain feedback

Events

Easily manage the entire event lifecycle – invitation, calendar, reminders, registration, and feedback

Communities

Empower students to create communities for learning or leisure, invite other students to post and share

Campus News

Broadcast custom campus news, alumni stories, and RSS feeds to students as per their subscription

‘Persona’ for customized communication

When it comes to your Prospects/Students/Alumni, one size doesn’t fit all. Realizing that fact, we have deeply embedded the concept of Persona into our lifecycle CRM for targeted communication and intelligent analysis. Create Persona by combining attributes that are unique to your institution.
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Integrate e2s with popular apps

Accolades for e2s

"Since deciding to move forward with the student mobile app solution, we received outstanding implementation support from Engage2Serve. We only recently introduced the app to students, and hundreds of them have already downloaded it."

Michelle Long-Coffee

Director of Marketing and Advertising
West Los Angeles College

"e2s Retain really has become fundamental to how UniHelp (centralized student services) works at the university and we continue to work with the Engage2serve team to improve the system and ultimately improve the service we provide to our students."

Gill Stone

Helpdesk Development Manager
Middlesex University London

"e2s Recruit (internally white-labeled as RH Direct) has been a step-change for the College in terms of dealing with applications and the applicant experience and feedback from agents and applicants has been very positive, with it being compared very favorably to the systems used by competitors."

Sue Gemmill

Assistant Director (Admissions)
Royal Holloway, University of London

"We reviewed various Enquiry Management systems built for Higher Education to support our front-facing services in an environment where customer experience is more important than ever. Engage2Serve was the provider who impressed us most with their obvious knowledge of the sector, confidence in their product, and commitment to after-care."