AI-Powered Student Lifecycle CRM for Higher Education

Know your student

Get a real-time 360-degree view of the Applicant, Student, or Alum on a single, powerful dashboard with status, progress, engagement metrics, communication history, and centralised notes through every phase of the student journey.

e2s Recruit

Student Recruitment CRM

Capture, nurture, and enrol students faster with automation that feels personal.

Let AI handle the busywork, while your team engages in what really matters – building real student relationships.

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e2s Retain

Student Retention CRM

Support every student’s success journey with e2s Retain. Manage confidential cases, identify and assist at-risk students, and collaborate seamlessly across teams, all within a unified digital hub.

With AI-powered communication intelligence, staff can prioritise cases, detect sentiment, summarise notes, and personalise outreach with empathy and precision.

Students stay engaged through communities, events, and surveys, while Institutions gain actionable insights and improved retention outcomes through AI-powered workflows and centralised student support.

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e2s Connect

Alumni Engagement CRM

Nurture life-long relationships with alumni and make them central to student wellbeing. Facilitate alumni events, mentoring students, job posts, donations, pledges, and much more. Through our feature-rich alumni mobile app, they could connect to the advancement office, peer communities, and be influencers to students.

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Student-Institution connect via Mobile App and Portal

Applicants, Students and Alumni have a robust set of service and engagement touchpoints through a holistic, full-featured, college-branded Mobile App and Portal. Streamline staff workdays through a powerful Staff Portal. Some sample features:

Service Desk

Students “ask a question” or raise an issue and the campus staff respond, track and obtain feedback

Events

Efficiently manage the entire event lifecycle – invitation, calendar, reminders, registration, and feedback

Communities

Empower students to create communities for learning or leisure, invite other students to post and share

Campus News

Broadcast custom campus news, alumni stories, and RSS Feeds to students as per their subscription

‘Persona’ for customised communication

When it comes to your Prospects/Students/Alumni, one size doesn’t fit all. Realising that fact, we have deeply embedded the concept of Persona into our lifecycle CRM for targeted communication and intelligent analysis. Create Persona by combining attributes that are unique to your institution.
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e2s Scholarship Management Solution

Simplify scholarship management with Engage2Serve. Our platform helps you manage the entire process, from applications to awards, while seamlessly integrating with your existing systems. This allows you to efficiently manage multiple scholarships, track eligibility, and disburse funds, all while keeping applicants informed. Scale with ease and focus on supporting your scholars.

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Integrate e2s with popular apps

Accolades for e2s

"Since deciding to move forward with the student mobile app solution, we received outstanding implementation support from Engage2Serve. We only recently introduced the app to students, and hundreds of them have already downloaded it."

Michelle Long-Coffee

Director of Marketing and Advertising
West Los Angeles College

"e2s Retain really has become fundamental to how UniHelp (centralized student services) works at the university and we continue to work with the Engage2serve team to improve the system and ultimately improve the service we provide to our students."

Gill Stone

Helpdesk Development Manager
Middlesex University London

"e2s Recruit (internally white-labeled as RH Direct) has been a step-change for the College in terms of dealing with applications and the applicant experience and feedback from agents and applicants has been very positive, with it being compared very favorably to the systems used by competitors."

Sue Gemmill

Assistant Director (Admissions)
Royal Holloway, University of London

"We reviewed various Enquiry Management systems built for Higher Education to support our front-facing services in an environment where customer experience is more important than ever. Engage2Serve was the provider who impressed us most with their obvious knowledge of the sector, confidence in their product, and commitment to after-care."