Maintain and Monitor Factual Records
Keep individual records for all students, including communications with the student, all actions taken in one single view
Advance case management by handling student barriers with the highest confidentiality
Student’s Service Desk
Provide advocacy, advice, and support to students across a broad range of concerns and challenges
Appointments
Allow students to book appointments to assess medical, mental health, social, academic, and basic needs.
FAQs
Create awareness by directing students to overcome any initial impediments. Motivate the students to get the proper guidance from the right person
Campaigns
Develop and execute prevention/outreach programs. Track engagement rates with necessary updates to plan student interventions
Streamline internal operations to strengthen the support provided to the students
Allocation of Student Casework
Auto allocate, contact, and collaborate with the other Institution departments to expedite resolution
Confidentiality and Security
Effectively encrypt information that is confidential and sensitive. Comply to international standards like FERPA, GDPR, etc.
Archival of Data
Store data as long as you need to ensure all legal prerequisites are met at the time of need
Reports and Dashboards
Constantly analyse data to advance the corrective and preventive measures for the students
Reach where the students are with a Mobile App.
Request Tracker
Enable students with transparency by providing a tracker on the case Communities
Communities
Create moderated support/awareness groups for students to thrive
Notifications and Reminders
Meet student anticipation for resolution and updates with in-app notifications and reminders
Student Polls
Get student’s perception on interaction quality with the institution throughout and after the duration of the casework
