Create a Persona-based pathway for Alumni that would deliver relevant content and initiate appropriate actions, in their post-college journey.
Proactively pulse and engage Alumni by polling and responding, to stay ahead of their needs with dynamic follow-ups.
Set up on and off campus events for target Alumni groups, communicate with the alumni via the app. Comes with capabilities to invite, RSVP, send content, event tracking, and post-event feedback capabilities.
Online service desk for alumni to reach out to the advancement staff and report any pending issues, be it transcripts or other questions to receive prompt service.
Alumni may search an ever-growing FAQ knowledgebase on their mobile app leading to self-service anywhere, anytime.
Reach out to individual or groups of Alumni with instant and timely in-app notifications and reminders on their mobile devices, and let alumni chat with the alumni support staff.
Create custom content and share RSS feeds for targeted Alumni groups to keep them up-to-date on institutional news. Also create alumni success stories to share with students and alumni.
Link Alumni to specific Advancement team staff members to create ongoing support network and allow them to use chat or email, to communicate instantly.
Alumni have access to campus maps and resources on their mobile phones, to guide them when they visit the institution for event or otherwise.
Provides critical insights to Advancement team to track all data created on the platform, including Alumni participation, pledge-tracking and fundraising efficacy.